iHerb 是一家美国公司，自 1996 年以来为全球客户提供服务，我们的物流网络已成功覆盖 180 多个国家/地区！所有 iHerb 订单均直接从我们位于美国加利福尼亚州、肯塔基州、伊利诺伊州、宾夕法尼亚州，以及在香港和韩国各有一个的仓库发货。请查看以下有关选定国家/地区的信息。
General Information
Orders near the tax-free limit may be assessed by Duties and Taxes (D&T) as the currency exchange rate may vary.
To find out if you need additional licenses or permits to import the items, please check with your local custom office.
Customs Information
Orders with supplements over 500 g may require FDA permits for import.
For information about customs, import duties, etc., visit: Bureau of Customs
Shipping
The estimated delivery date is available during checkout. However, it may be affected by air freight delay, Customs hold, or any other complications outside of iHerb’s control.
You may need to pay import taxes, customs duties, or a brokerage (handling) fee which are separate from your shipping fee, and you will be billed directly from the carrier of your choice.
| Carrier | Order limit | Tax & Duties | Tracking | Contact Info |
|---|---|---|---|---|
| Ninja Van | Max weight: 4.5 kg (10 lbs)
Max order value: $190 USD |
Not included - may be collected at delivery | Full tracking | Ninjavan Customer Service: (02) 82711501 Email: [email protected] |
| ECMS | Max weight: 4.5 kg (10 lbs)
Max order value: $190 USD |
Not included - may be collected at delivery | Full tracking | ECMS Customer Service: +63 02 8555 5258 |
| UPS | Max weight: 68 kg (150 lbs) | Not included - may be collected at delivery | Full tracking | UPS Express Customer Service: +63 2 7176700 |
| DHL Express | Max weight: 68 kg (150 lbs) | Not included - may be collected at delivery | Full tracking | DHL Express Customer Service: (632) 8117000 or (632) 8117100 |
Contact Us
Click here to contact iHerb's customer service.
