iHerb 是一家美国公司，自 1996 年以来为全球客户提供服务，我们的物流网络已成功覆盖 180 多个国家/地区！所有 iHerb 订单均直接从我们位于美国加利福尼亚州、肯塔基州、伊利诺伊州、宾夕法尼亚州，以及在香港和韩国各有一个的仓库发货。请查看以下有关选定国家/地区的信息。
General Information
From 1 Jan 2024, online sellers of low-value goods to Malaysian consumers will be liable to charge, collect, and remit sales tax on Low Value Goods (LVG). 10% sales tax has been included in the product price and will be paid directly to Royal Malaysian Customs Department.
Orders near the tax-free limit may be assessed by Duties and Taxes (D&T) as the currency exchange rate may vary.
To find out if you need additional licenses or permits to import the items, please check with your local customs office.
Customs Information
If your order value exceeds RM500, the entire sum would be subject to Goods and Services Tax (6%).
iHerb will not be liable for packages held or confiscated by customs.
For information about customs, import duties, etc., visit: Royal Malaysian Customs Department
Restrictions
According to the Malaysia Customs regulations, the following substances are not allowed to be imported into Malaysia: DHEA and products containing poppy seeds and hemp.
Shipping
The estimated delivery date is available during checkout. However, it may be affected by air freight delay, Customs hold, or any other complications outside of iHerb’s control.
You may need to pay import taxes, customs duties, or a brokerage (handling) fee which are separate from your shipping fee, and you will be billed directly from the carrier of your choice.
| Carrier | Order limit | Tax & Duties | Tracking | Contact Info |
|---|---|---|---|---|
| Rincos/ Skynet | Max weight: 4.5 kg (10 lbs) Max order value: $110 USD | Not included - may be collected at delivery | Full tracking | Rincos/Skynet Customer Service: 603-51032227 / 6019-3502827 / 60-356239010
Email: [email protected] |
| GD Express | Max weight: 4.5 kg (10 lbs) Max order value: $110 USD | Not included - may be collected at delivery | Full tracking | GD Express Customer Service: 603-6419-5003
Email: [email protected] / [email protected]/ [email protected] |
| DHL | Max weight: 68 kg (150 lbs) | Not included - may be collected at delivery | Full tracking | DHL Express Customer Service: 1800 888 388 |
Contact Us
Click here to contact iHerb's customer service.
