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Come Grow With Us Our Story, Our Vision Charitable Donations Perks of Working at iHerb Career Opportunities

Come Grow With Us!

iHerb continues to differentiate itself by thinking above and beyond as an e-commerce industry leader.

Our Story,
Our Vision

Our vision is to be the dominant health and wellness brand globally and to provide the best value for natural products.

Since 1996, iHerb has been on a mission to provide the best overall value for healthy products to our customers. We've done this by using our advanced e-commerce platform, plus two state-of-the-art warehouses in California and Kentucky, to ensure our customers receive the best quality, price and convenience!

Years of Experience
Providing Excellent Products to Our Worldwide Customers
19
Number of Locations
Our employees work at several locations in the USA
4
Number of Employees
We're one of the Fastest Growing Online Retailers
900
Products Offered For Sale On Our Website
We Have a Wide Selection
35,000
Countries We Ship To
We ship to locations all over the World!
150

Charitable Donations

New Hope Cambodia
Contributions Per Month $40,000
Orphanage in Ecuador
Contributions Per Month $6,000
Somalia Famine Relief
$166,808
Haiti Earthquake Relief
$112,920

Our Words Into Action

iHerb is committed to helping great causes worldwide. Just as we strive to offer the best value for all our online products, we seek to find and fund the best opportunities for donations – the ones that make a lasting difference.

We feel that children's education is an area where we can have an immediate and sustainable impact. Currently, we are making contributions to build and support schools in Cambodia, giving over $40,000.00 per month through New Hope Cambodia.

The results tell the story. iHerb-sponsored schools are currently benefiting more than 2000 preschool and primary school students. Our focus is on English, math and computer science courses, ones that provide practical skills, lasting value, and one of the highest ROC!

Perks of Working at iHerb

iherb-careers-perks-health
Health, Dental
& Vision Care
iherb-careers-perks-insurance
Company-paid Life Insurance
iherb-careers-perks-profitsharing
Profit
Sharing
iherb-careers-perks-401k
401K Matching : Up to 4%
iherb-careers-perks-snacks
Unlimited
Snacks
iherb-careers-perks-discounts
25% off Purchases on iHerb.com
iherb-careers-perks-coffee
Unlimited
Beverages

Insurance Benefits

iHerb employees enjoy insurance coverage that addresses key benefit areas:

Health, Dental & Vision Care: Presently iHerb pays 75% of the health, dental & vision insurance benefit cost for both the individual and their immediate family. Employees become eligible for insurance benefits on the first of the month following their hire date. Insurance benefits and the amount of their coverage vary by location.

Company paid Term Life Insurance policy ($50,000) with AD&D as a rider

Voluntary Life (for employee, spouse and children)

Accidental Death & Dismemberment (AD&D) rider on all Voluntary Life products

Short and Long-Term Disability

Flexible Spending Account (for covered dependent care and medical expenses)

Colonial Supplemental Benefits

Retirement Benefits

iHerb offers two benefits to aid in supporting the retirement needs of its employees.

Safe Harbor 401(k): Employees are eligible to participate first of the month following their hire date. iHerb matches 100% of the first 4% of the employee's contribution. All matching contributions are immediately 100% vested.

Profit Sharing Plan: All employees are eligible for profit sharing after one year of service with iHerb and vesting occurs over a six-year period. The profit sharing plan contributions are made at the discretion of the company.

More Reasons to Join

Our California locations offer discounted tickets to area theme parks such as Disneyland and Sea World. Other locations offer ride-share benefits for commuters and discounts at Weight Watchers. Many locations offer discounts on movie tickets, car rentals and even services like mobile phone service discounts.

Regardless of your specific location, iHerb offers all employees the opportunity to save up to 25% on all purchases at iHerb.com. If you enjoy a healthy lifestyle, you should consider iHerb. iHerb offers a unique combination of workplace experiences, wages, benefits, and perks to keep you and your family happy and healthy.

Pounds of Fruit
Consumed by iHerb Employees Per Week
240
Games of Pacman
Played by iHerb Employees Per Week
140
Cups of Coffee
Brewed by iHerb Employees Per Week
800
Snack Packs
Consumed by iHerb Employees Per Week
400

Career Opportunities

Bilingual Customer Service Representative - Moreno Valley

Under general supervision, the Customer Service Representative (CSR) is the first point of contact for all company/customer questions, product inquiries, and order status. All CSRs are to handle customers in a professional manner which creates customer loyalty by providing service that exceeds customer expectations.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=6927222

Computer Software Systems Engineer - Irvine CA

Will develop business logic for e-commerce firm's integrated computer system consisting of user interface, business logic, and data access. Master's degree in Computer Science or equivalent.  Job Site & Interview: Irvine, CA.   Mail your resume to Job No. IH003 Attn: Danielle Hall, iHerb, Inc. at 17825 Indian St. Moreno Valley, CA 92551.

View detailed job description and/or apply: careers@iherb.com

Customer Service Quality Analyst - Moreno Valley, CA

Under general supervision, the Customer Service Quality Analyst is responsible for monitoring, documenting, reporting, and providing feedback on the quality of customer service representatives through the review of recorded or live telephone calls, email, and chat to ensure they meet company customer satisfaction requirements.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=15704582

DC Human Resource Manager - Moreno Valley

As a strategic partner, the DC Human Resources Manager position will support HR related duties for the California, Moreno Valley Distribution Center. This position serves as a business partner for the Operations management to provide strategic and tactical employee relations consultations and resolution to managers and employees, including coaching, counseling, performance management, employee development and retention and adherence to company policies and procedures related to the company's business operations.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=15433122

Rewards Program Ambassador - Arcadia, CA

iHerb Rewards Program is a customer referral program that is like no other in our market. Unlike our peers that use cookie-cutter approaches, iHerb has custom developed a referral system that was designed to leverage the power of word-of-mouth, social media and mobile marketing. As a result the program has grown double-digits the past few years, especially in international markets. The Rewards Program Ambassador is a key role in the continued success of the Rewards Program. We are looking for marketer that can bring their experiences in affiliate, referral and social to the role to identify top market influencers and recruit them to the iHerb Rewards Program.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=9846532

Scrum Master - Irvine, CA

The Scrum Master is responsible for actively guiding the planning, tracking and other day to day activities of a project delivery team. This role requires solid, practical experience with the techniques and approaches in guiding and supporting project teams. Scrum Masters collaborate intensively with their team members and Product Owners. They also responsible to remove impediments or facilitate discussions for making appropriate process decisions and to solve any blocking points.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=15433172

Senior Dev Ops Engineer - Irvine, CA

Senior Dev Ops Engineer maintains the overall technical direction of the company's production ecommerce & WMS infrastructure by identifying system requirements; installing upgrades; monitoring system performance; Operating System/Application installation; account monitoring; security and collaborating with the other DevOps engineers. Senior Dev Ops Engineer will be responsible for improving and maintaining website performance, monitoring website traffic, and be primary resource focused on new Linux/Unix initiatives.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=15433152

Senior Software Developer Middle Tier - Irvine, CA

Under general supervision, the Sr. Software Developer's role is to develop high quality code for database driven web interfaces, middle tier application layers, and dataflow components, in a project oriented environment.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=12192112

Software Development Manager - Internal Automation - Irvine, CA

As a key leadership role, the Software Development Manager is accountable for managing and coordinating resources and processes to deliver software releases of iHerb's internal facing systems. A successful candidate must possess a passion for building innovative solutions which are developed with high standards of quality and scalability. In this role it is important that the candidate understand that to develop exceptional code you need to develop the team as well.

View detailed job description and/or apply: https://home2.eease.adp.com/recruit/?id=12350892